Emergency Services
Need immediate assistance resolving an issue with your isolator system?
In most cases your problem can be addressed and solved via the phone or email.
For those circumstances that cannot be resolved via the phone or email, a representative of Ardien Consulting Services can typically arrive on-site within 1 or 2 days if within the continental United States.
Here are some examples where clients utilized this Emergency Service:
- Unable to identify the source of a leak in the isolator.
- Unexplained biological indicator failure during validation activities.
- Unexplained sterility test failure.
- Determining whether or not a sterility test failure is real or a false-positive.
- Addressing and resolving audit (internal or regulatory) observations.
If your need is urgent, simply click here for further details.